Shipping Policy
We aim to provide a smooth and dependable delivery experience for every customer. Please review the information below regarding order processing and shipping.
Order Processing
After your order is placed and payment is confirmed, our team will begin preparing your package. Orders are typically processed within 1–3 business days.
Processing times may vary slightly during holidays, promotional events, or periods of increased demand. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Cost
We are pleased to offer free standard shipping on all orders. Customers will not be charged any shipping fees during checkout.
Delivery Time
Once your order has been shipped, the estimated delivery time is 7–12 business days depending on the destination and the local shipping carrier.
Please keep in mind that delivery times are estimates and may be affected by factors such as customs inspections, local courier delays, weather conditions, or other circumstances beyond our control.
Shipment Confirmation
When your order has been dispatched, you will receive a confirmation email containing your tracking number. This allows you to monitor the progress of your shipment.
Tracking information may take up to 24–72 hours to update after the package has been shipped.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address when placing an order. Incorrect or incomplete addresses may result in delays or delivery issues.
If a package is returned due to an address problem, additional shipping fees may be required for resending the order.
Need Assistance?
If you have any questions about your shipment or if your order has not arrived within the expected timeframe, please contact our customer support team. We will be happy to assist you.